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Reading Comprehension: Detail Questions

According to the passage, which of the following best describes American consumer expectations?

Great job!

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Americans expect services that come standard, or are included in the price of their ticket.

Incorrect.

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Although the last sentence of the passage tells us that American prefer excellent service to cheap fares, the passage does not state that Americans would pay any price for a flight with excellent service. Remember to look only for what is stated explicitly in the passage.

Incorrect.

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Although this is a logical conclusion, the passage does not state that Americans expect courteous service.

Incorrect.

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The last sentence of the passage states that Americans prefer excellent service to cheap fares.

Incorrect.

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The last sentence of the passage states that during discretionary travel, Americans prefer cheap flights to better standards of service.

Americans expect to receive services for which they do not have to pay extra.
Americans will pay any price to receive excellent service.
Americans expect to be given courteous service at all times.
Americans expect both cheap fares and services which change to fit their needs.
Americans expect high standards of service regardless of the circumstances.